After the decommissioning of the Yunar App, the application will no longer be available on the Apple App and/or Google Play Store. From the decommissioning date on, a message will be presented to all users and the Yunar App will no longer be functional.
Until that date, all users will be able to use the export functionality to export their loyalty card information to use independently from Yunar App.
We are happy to assist you with any request you might have in this special time. Please reach out to us via email: Go to your 'Profile Settings' and open 'Contact Us'.
Please, note that our Customer Support will be available for you until 31.10.2020
We offer you the possibility to export all your loyalty cards via a .zip- and/or .pdf-file.
The .zip-file contains a pkpass representation of your personal wallet and, if existing, the front and back image of your loyalty cards. With the pkpass format you can either import the card information to your device’s mobile wallet or another wallet app as far as this one supports pkpass format. With the .pdf-file you have direct access to your card details.
Access your personal wallet within Yunar app and you will be guided through the available export options.
We will delete all data for which no statutory retention periods apply immediately. You can also delete your personal account at any time via your user profile. If you want to delete your user account please make sure that you are logged in in first place.
Further information can be found in the Privacy Policy.
Yes, we offer you the possibility to export all your loyalty cards via a .zip- and/or .pdf-file.
The .zip-file contains a pkpass representation of your personal wallet and, if existing, also the front and back image of your loyalty cards. With the pkpass format you can either import the card information to your device’s mobile wallet or another wallet app as far as this one supports pkpass format. With the .pdf-file you have direct access to your card details.
Access your personal wallet within Yunar app and you will be guided through the export options available.
We offer you the possibility to export all your loyalty cards via a .zip- and/or .pdf-file.
The .zip-file contains a pkpass representation of your personal wallet and, if existing, also the front and back image of your loyalty cards. With the pkpass format you can either import the card information to your device’s mobile wallet or another wallet app as far as this one supports pkpass format. With the .pdf-file you have direct access to your card details.
Access your personal wallet within Yunar app and you will be guided through the export options available.
We offer you the possibility to export all your loyalty cards via a .zip- and/or .pdf-file.
The .zip-file contains a pkpass representation of your personal wallet and, if existing, also the front and back image of your loyalty cards. With the pkpass format you can either import the card information to your device’s mobile wallet or another wallet app as far as this one supports pkpass format. With the .pdf-file you have direct access to your card details.
Access your personal wallet within Yunar app and you will be guided through the export options available.
Yes, we offer you the possibility to export the information of all your added loyalty card.
At the main screen, there is the export option which will generate files containing your loyalty card information.
Please, after using the export option, check your device storage for the downloaded files. If you still face issues we are happy to assist you with any request you might have with regards to the export of your loyalty cards. Please reach out to us via email: Go to your 'Profile Settings' and open 'Contact Us'.
Please, note that our Customer Support will be available for you until 31.10.2020
After the decomissioning of the Yunar App, the application will no longer be available on the Apple App and/or Google Play Store. From the decomission date on, a message will be presented to all users and the Yunar App will no longer offer the loyalty cards. Until that date, all users will be able to use the export functionality to export their loyalty card information to use independently from Yunar App.
If you are not able to export your loyalty cards in time unfortunately all of your cards will get lost and can't be restored.
After the decommissioning date, Yunar App will no longer be functional and you won’t be able to access your loyalty cards through the app.
Until that date, all users will be able to use the export functionality to export their loyalty card information to use independently from Yunar App.
No, the points you've collected won't get lost.
If you have already added loyalty cards to your wallet, we offer you the possibility to export the information of all your loyalty cards.
You can also delete your personal account via your user profile. If you want to delete your user account please make sure that you are logged in the first place. Go to 'Account Settings' and chose 'Delete Account'. By clicking 'Delete Account' your account gets deleted.
We recommend to delete the app from your device after the 31.10.2020 since the app will no longer be supported.
We are happy to assist you with any request you might have in this special time. Please reach out to us via email: Go to your 'Profile Settings' and open 'Contact Us'. We try to get back to your request with an answer as soon as possible!
Please, note that our Customer Support will be available for you until 31.10.2020
Until the decommissioning date, Yunar App will work with restrictions: you must have an active internet connection to be able to access the following functions:
Yes, you can. If you are an iOS user you have an additional option to add the loyalty cards directly to your Apple Wallet. For that, just go either to the export screen located directly in your wallet or to your Profile Settings and select “Add to Apple Wallet”.